Frequently asked Questions

Your question been asked before? Save time and check below.

I heard that sometimes Alongside gets pretty packed. Can I make reservations?

Yes you most definitely can. In fact we recommend it. You can head right here to get that started right away.

I've got a food allergy. Can I eat at Alongside?

We are going to leave that up to you and give you all the info up front! Our team will take all precautions to ensure your meal is allergen free. However we cannot guarantee trace elements of allergens will not be in the food prep area as peanuts, nuts, dairy, soy, gluten  and other food allergens are used in our kitchen. Once aware of food allergies we take all care to prepare the food away from those allergens but do recommend that when dining with us you are carrying the appropriate medication should it be needed. Please make sure you let our team member that is looking after you know that you have a food allergy so they can help you to choose the appropriate meals and inform the kitchen team. If you are ensure feel free to drop us an email and we can help you get some clarity.

Working at Alongside looks like fun! How can I apply?

Thanks so much for your interest in joining our team. Head over here to check out how to join the Alongside Family. 

Can I host my party at Alongside?

Hell yes! Get in touch with our gal Sarah who can help you out with all your party needs.

Can you send gift vouchers internationally?

We send all our gift vouchers all electronically by email so we can whizz a gift anywhere in the world for you. Perfect for those planning to travel to New Zealand and reach the best bit right at the top here in the Bay of Islands

Who carries cash anymore? Do you accept credit cards?

Of course we do! American Express, China Union Pay, Diners, Mastercard, and Visa

Alongside would be perfect for my event. Do you cater or deliver?

While we’d love to be a part of your shindig elsewhere, we aren't always able offer offsite catering or delivery. Depending on the time of the year and size of the order, one possible option is to pre-order and pick-up. Please feel free to get in contact and we will do our best to help you out.

Have an infrequently asked question? Shoot us an email via our contact form

Just want to get in touch? Hit us up here - this form will email us directly! Need to talk to us on the phone? Find our digits here.

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